Frequently Asked Questions
You will find answers to common questions below. If you don't find an answer, then contact us and then we will return as soon as possible!
Frequently asked questions for receivers of invoices
Nordfin Capital is a factoring partner to several different suppliers within different lines of business, and we are the ones distributing their invoices and manages the incoming payments.
The invoices Nordfin sends are based on information from your supplier. For questions regarding the content of the invoice or your agreement, you need to contact your supplier
For e-invoice, please sign up to Nordfin from your internetbank. In case of changes regarding email or paper, please contact your supplier.
Use MyPage (nordfincapital.com), to view your payment history, download invoice copies, change payment method, register for autogiro.
Please contact Nordfin at support@nordfincapital.se and we will assist you.
There are a lot of different phishing messages circulating these days, and they can also be sent in Nordfin's name. Most commonly, scams take place either by text message or email.
Please note that nowadays many scam messages are skillfully crafted and can seem very genuine. The message may include, for example, the Nordfin Capital logo or the message may appear in the same text message chain as the genuine messages sent by Nordfin.
The content of scam messages may vary, but they often ask you to contact us about a debt collection case or to share your personal information.
If you think you've received a scam message, delete the message without opening it. Never open links in a message or reply to the sender. Be careful if you are not sure who the sender of the message is and you are asked to provide your personal, banking or user information.
Remember that you can always check the status of your invoices and your customer information in the My Page- customer portal.
Frequently asked questions for creditors (senders) of invoices
Nordfin Capital helps Nordic companies to improve their factoring flows. With experienced personnel and smart technical solutions Nordfin offers its customers invoice- and ledgerhandling, lending, financing, and invoice purchase. Nordfin is there throughout the whole invoice process; from invoice sendout to booking of payments, and sendout of collection letters.
Please send us an email to sales@nordfincapital.com and let us know in brief about your company and your needs.